Shipping policy

Shipping Policy

We’re committed to getting your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days.
Once your order has been processed, it will be prepared and dispatched.

Shipping Timeframes

Estimated delivery times:

  • Australia: 6–12 business days
  • New Zealand: 7–14 business days
  • International: 10–20 business days

Please note that shipping times may vary slightly depending on your location and external factors.

Shipping Costs

We offer free standard shipping on all orders.
Any applicable shipping options will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery every step of the way.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to:

  • High demand periods
  • Postal service disruptions
  • Customs processing

We appreciate your patience and understanding.

Incorrect Address

Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Missing Packages

If your order hasn’t arrived within the estimated timeframe, please contact us and we’ll do our best to assist you.

Need Help?

If you have any questions about your order or shipping, feel free to contact our support team—we’re always here to help.